Tend reviews

Thanks for taking the time to share your feedback. While it’s difficult to read a perspective like this, we genuinely appreciate the honesty — it’s an important part of how we learn and improve. We’re glad to hear that you’ve had positive experiences with your coworkers. Building supportive, collaborative teams is a core part of who we strive to be at Tend, and it’s encouraging to know that’s coming through in your day-to-day experience. At the same time, we want to acknowledge the seriousness of the concerns you’ve raised around leadership, direction, and trust. Feedback like this matters. As a leadership team, we are continuously working to strengthen transparency, accountability, and communication across the organization — especially as we grow and evolve. That includes creating clearer alignment on our strategy, investing in our leaders, and ensuring our decisions reflect both our values and our commitment to our teams. We also hear your feedback on benefits. Providing meaningful, competitive support for our team members is a priority, and we’re actively evaluating how we continue to improve in this area. If you’re open to sharing more about your experience, we’d truly value the opportunity to connect and learn directly. You can always reach me at people@hellotend.com . Thank you again for your candor and for being part of the Tend journey. Miriam Scholes Chief People Officer

Thank you for taking the time to share your experience — we really appreciate it. We’re glad to hear you’ve enjoyed working in one of our studios and that the location and technology stand out. Creating thoughtfully designed spaces with modern tools is a big part of how we deliver on our promise of dental done differently, and it’s great to know that’s resonating. We also appreciate your perspective on our pace of growth. As a smaller (and still growing) company, we’re intentional about how we expand — ensuring that each new studio, team, and market is set up for long-term success. While that can sometimes feel slower than expected, it’s a deliberate approach to building something sustainable, high-quality, and aligned with our values. Thanks again for sharing your feedback and for being part of the journey as we continue to grow. Miriam Scholes Chief People Officer