Tend reviews

3.7

71% would recommend to a friend

(201 total reviews)
avatar

Brian Bouma

67% approve of CEO

59% positive business outlook

Tend has an employee rating of 3.7 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

201 reviews
2.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I think the only pros to working here are the clinical staff. The clinical/studio staff really do have the best interests of the patients in mind. The clinical team is super diverse, skilled, and great to work with.

Cons

1. Outside of the clinical/studio teams, corporate leadership is pretty out of touch with what's happening. They aren't aware of daily issues or areas of opportunity. Extremely unhelpful when issues arise and it is very much a "figure it out" environment. 2. The corporate/leadership team seriously lacks diversity. 2. The benefits are bare minimum. They do not give raises or bonuses despite the clinical team really putting themselves at risk during the pandemic while corporate sits behind a computer at home. Their paid time off policy is horrible and I can't say they support work-life balance. Health plans are horrible for a healthcare business. Zero appreciation for clinical staff who really run the whole operation. Don't expect much. 3. The morale of the studios is pretty low. The burnout is real. 4. The business is expanding rapidly at the expense of their employees. And it seems like they do not care.

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Tend Response
4y
Thank you for sharing. Your feedback is important to us. We value our employees' opinions and take your comments seriously. We are sorry to hear that you experienced any dissatisfaction. We are proud to be an equal opportunity employer, committed to building a diverse and talented team to help support our mission to change the way people think about the dentist. In response to our annual team member engagement survey, we now provide improved company-sponsored healthcare options for our employees. We will continue to listen to our employees using comments such as this to guide our path forward. If you would like to continue the conversation please send an email to people@hellotend.com.
5.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

There are many pros to think about while working with Tend! My favorite part is the tight-knit teams we have across the studios. Even though we are growing at very fast pace, the studios all form AMAZING bonds that I don't think you'd typically see in this industry.

Cons

This was a hard one to think of something to write, but if you're not acclimated to working late nights and weekends it could be considered a con.

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Tend Response
4y
Thank you for joining the Tend team and being a part of our growth!
5.0
Oct 15, 2021

Greer place to learn and grow

Recommend
CEO approval
Business Outlook

Pros

Treatment goals are patient focused with an emphasis on excellent delivery of care.

Cons

Change happens in startups, and Tend is no different.

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Tend Response
4y
Thank you for sharing your feedback and for providing excellent care for our members!
Viewing 169 - 171 of 201 Reviews

Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.