Tend reviews

3.7

71% would recommend to a friend

(201 total reviews)
avatar

Brian Bouma

67% approve of CEO

59% positive business outlook

Tend has an employee rating of 3.7 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

201 reviews
5.0
Apr 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun, great location, great management

Cons

None, I loved everything about it

1.0
Mar 20, 2021

Tend sells you dreams

Recommend
CEO approval
Business Outlook

Pros

I wouldn’t say there are any.

Cons

High staff turnaround, treats you like you’re just a number, switched good benefits to poor benefits during pandemic, they don’t care about staffs needs, barely get any lunch breaks, overly packed schedule not enough staff, barely any ppe for staff during pandemic, only cares about their imagine in the eyes of the patients and society but it’s not all what it seems to be behind closed doors.

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Tend Response
5y
Thank you for sharing your experience with us. We are sorry to hear it has been less than extraordinary and we want to address these concerns with clear communication and solutions. Our teams continue to work diligently to listen to and act on suggestions we receive through our anonymous feedback platform and annual engagement surveys. Just recently, we responded to the feedback we received in our annual team member engagement survey, and found better company-sponsored healthcare options that we will be offering for the coming plan year. At Tend, one of our most important core values is to tend to others, which includes our team members. We appreciate each of our studio teams and are constantly seeking ways to recognize the great work that you are doing. We so regret coming up short in this instance and are committed to continuing to look for ways to show how much you are appreciated, and deliver on our promise of bettering the dental experience for both our patients and our team members. Tend's number one priority through these unprecedented times is to ensure the safety and comfort of our team members and patients, and we can assure you that our staff is provided with more than an adequate amount of PPE. We recognize this may not ease all of your concerns, and we thank you for giving us a chance to improve your experience with Tend. We hope you know that we take your opinion seriously and look forward to working towards a solution.
5.0
Dec 21, 2020

Amazing

Recommend
CEO approval
Business Outlook

Pros

Great team and leadership throughout the company! Loved my time with Tend.

Cons

Growing company but not a huge con, just growing pains and figuring out best practices

Viewing 190 - 192 of 201 Reviews

Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.