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      Tend

      Engaged Employer

      Tend reviews

      3.7

      71% would recommend to a friend

      (201 total reviews)
      avatar

      Brian Bouma

      67% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Tend has an employee rating of 3.7 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      201 reviews
      1.0
      Aug 9, 2023

      The glorified Aspen, run far away

      Dental hygienist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It looks nice, always in good locations

      Cons

      Terrible management, they load you with an hour for new patients, ask for an FMX, IO photos, velscope, pan, AND treatment, prophy, srp, all that in less than an hour. Then say “you have help” but there is no help because they load the schedule, so assistants or extra rooms aren’t available. They have a “template” that is supposed to be followed, but then even the call center schedules out of the template. /‘d then will argue with you, the PROVIDER on why they think they can schedule an SRP in 30 min. They don’t really know what they’re doing, they put up too many locations before making sure the new locations are functioning properly. They do not care about your health, how poorly it will be on your body, you do not get the help you deserve at working for this company. It took me over a year to remove the layers they like to create for you, that it’s a positive place, that they care, etc. when in reality, it is truly the worst work experience I have ever been in, and I have temped in over 70 offices…. It is so sad. There is NO WORK LIFE BALANCE as much as they try to tell you. You are a worker bee just making their money

      avatar
      Tend Response
      2y
      Thank you for sharing your feedback and experience at Tend as a Dental Hygienist. We appreciate you calling out our beautiful studios in prime locations across Atlanta. We are proud of our studio aesthetics and in locations to best serve our members. Thank you for all of your hard work and clinical care that you gave to our members. Hygienists give a lot of time and effort to properly care for our members. To deliver the best care, we do have timing standards and expectations for each visit. We offer flexible schedules for full or part-time team members to best fit their working needs. Please let us know if you would like to continue this discussion with Tend Dental, email us at people@hellotend.com.
      1.0
      Apr 5, 2024

      Working at this company felt like a horrible mistake

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They're all about looking nice and good on the outside but rotten inside!

      Cons

      Extremely disrespectful management, they treat employees condescendingly and are awfully rude!! Working at this company felt like a terrible mistake and should've avoided it!!

      avatar
      Tend Response
      2y
      Thank you for sharing your feedback and experience at Tend. We appreciate your commitment to Tend for over two years. We value our team members and strive to create an inclusive working environment for all through people-centric programs that drive team and individual growth and development. We also listen to our team members through many channels, including our town halls, surveys, and manager & HR open door policies. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
      3.0
      Jan 24, 2025

      Tends to money not to ethics!

      Treatment coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to make connections amongst your colleagues and the patients that you meet on a day to day. Opportunities to learn and gain skill.

      Cons

      Pay is not the best, especially with the heavy tax they take from each paycheck. Money driven despite the facade of prioritizing member experience. Lack of care and consideration for non salaried employees. No acknowledgement of all federal holidays, including Juneteenth.

      avatar
      Tend Response
      1y
      Thank you for sharing your feedback and experience at Tend. We're glad to hear that you value the connections made with colleagues and our members, as well as the learning opportunities available. Building strong relationships and continuously growing skill sets are central to our mission, and we appreciate your recognition of these aspects. We’re committed to ensuring that both financial and professional growth are aligned with the hard work and dedication of our team members. We also remain competitive in offering overall holiday benefits, and for 2025, we've carefully considered and improved our paid holiday offerings. With consistent holidays across both our Hubs and Studios, we’re excited to introduce an additional floating holiday this year. We genuinely value employee feedback and will continue to look for ways to enhance our work environment, ensuring it reflects the respect and care we also show our members. Thank you for your contribution to our organization for the past four years. If you would like to continue this discussion, please email us at people@hellotend.com.
      Viewing 19 - 21 of 201 Reviews
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      ReviewsTend reviews

      Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.