Terminix reviews

Considering that you are talking to customers nonstop, i dont feel the compensation/pay is enough. Very stressfull and possibly even detrimental to our health. If you cant handle being yelled at most of the day, this job is not for you. The trainers should also have expierience taking calls, they train straight out of a huge book and the trainers have never even taken calls! They train you on ALOT of things, but the problem is the trainers dont know what situations you encounter most commonly, so they teach you alot of things you dont use, and you end up training yourself when you get put on the phones. The training is terrible. The trainers are nice but dont have enough expierence on the phone in order to share what you'll be expecting.

The office doesn't have proper equipment. Backpacks leak chemical all over workers on a daily basis. The trucks were falling apart and they wouldn't buy new ones. The company requires you to power spray houses but we used broken back packs cause the power sprayers didn't work. You weren't given the chemical you needed to do the job. You would have to beg for chemical and most good techs bought their own chemical. If you called out sick you were threatened you'd lose your job. Management made improper comments on a daily basis (some sexual, some just unethical). The culture of the branch was pretty much "shut up or leave." If you complained about mistreatment you would be targeted and fired for violations you didn't commit. When I first started working there other employees that had been there for 10 years plus gave me some advice. They said "if you have a problem don't complain or they'll get rid of you" The managers would take accounts on your routes that canceled due to expired credit cards. Resale the accounts as new accounts and make the employee eat the charge back for the commission. If you had a payroll discrepancy the managers would not help you to fix it. Technicians were constantly buying their own back packs cause the service manager wouldn't buy equipment. The service manager would go to a local mechanic (for pest control trucks) and take the chemical tanks and power sprayers that other companies threw in the trash. He would attempt to fix them and put them on the trucks. After they broke again they would hand you a broken back pack as a replacement. The manager would take broken trucks all around town shopping for the cheapest mechanic (who also would be ok with not fixing all of the problems even if unsafe).