Terminix reviews

3.0

41% would recommend to a friend

(2,019 total reviews)
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Alain Moffroid

30% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Not micro managing every day

Cons

Pay plan is not something you can control

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Terminix Response
2y
Thank you for taking the time to share your feedback. We continue to invest in all aspects of the Colleague experience and welcome any additional comments you'd like to offer at myhr@terminix.com.
2.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

It wasn't a bad company until the 2022 merger. Restructuring meant cost cutting and terminations from high level executives down to lowly CSRs. Pay was only $18 hourly yet management felt that it was superior because most of the leadership had been woth the company for decades. I had amazing stats but when a single Karen complained about a justified interaction that was just to her dislike yet following training methodologies, I was terminated.

Cons

Software is grossly aged and causes CSRs to have to learn a large amount of platforms that could be much more efficient if they'd invest in technology.

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Terminix Response
2y
We understand that growth and innovation can cause big changes and appreciate the flexibility of our colleagues as we continue to improve the customer and colleague experience. We welcome any additional comments you'd like to share at myhr@terminix.com.
2.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay could be decent if you put in the work.

Cons

If you weren't from Memphis (TMX headquarters) you could simply not advance in the company. Special treatment for anyone from Memphis.

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Terminix Response
2y
Thank you for sharing your feedback; promoting our values-based culture and working with colleagues to consistently enhance their experience in a diverse and inclusive environment is important to us. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
Viewing 238 - 240 of 2,019 Reviews

Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.