Does The Arc pay their employees well?

According to anonymously submitted Glassdoor reviews, The Arc employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Arc. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Arc?

69% of The Arc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Arc 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Arc?

Direct Support Professional (DSP) (64) , DSP (18) , Job Coach (17) , Employment Specialist (11) , Case Manager (9) , Direct Care Staff (7) , Manager (7) , Program Manager (7) , Administrative Assistant (6) , Service Coordinator (6) , Director (5) , Counselor (4) , Direct Care Professional (4) , Direct Support Staff (4) , House Manager (4)

What are the pros of working at The Arc according to real employee reviews?

"The people you service are great very caring smart and fun to be around" ((in 52 reviews)); "Good benefits compared to the field" ((in 30 reviews)); "It's very rewarding emotionally and the staff are friendly" ((in 26 reviews)); "flexible hours which are good" ((in 16 reviews)); "Amazing supervisors and coworkers in the clinical department" ((in 13 reviews))

What are the cons of working at The Arc according to real employee reviews?

"low pay is hard to live on" ((in 89 reviews)); "They have poor management." ((in 52 reviews)); "Upper management does not care about subordinates in the slightest and view them as expendable." ((in 18 reviews)); "no training in this company" ((in 14 reviews)); "However, managers are normally very accommodating and as long as you communicate, you can get some flexibility to ensure your scheduling needs are met as well." ((in 14 reviews))

What are the top reviewed The Arc locations?

Baltimore , San Francisco , Anchorage , Buffalo , San Diego , Clearwater , Fitchburg , Greensboro , Austin , Fresno , Cedar Rapids , Lakewood , Oneida , New Iberia , Spokane , Springfield , Bethlehem , Aberdeen , Hagerstown , Egg Harbor Township , Birmingham , Pelham , Rock Island , Oneonta , Poughkeepsie , Princeton , Attleboro , Williamsville , Falls Church , Saint Louis

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The Arc

The Arc reviews

3.6

69% would recommend to a friend

(757 total reviews)

Peter V. Berns

72% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

The Arc has an employee rating of 3.6 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Arc employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

757 reviews

3.0

Jul 18, 2026

Great clients, but no advancement opportunities

Career development specialist

Recommend

CEO approval

Business Outlook

Pros

clients were really great to see

Cons

No way of ever moving up in your role

5.0

Jun 12, 2026

Cares about employees but benefits need improvement

Associate executive director

Recommend

CEO approval

Business Outlook

Pros

Cares about the community and the employees

Cons

Needs support on expanding benefits

4.0

May 27, 2026

Great benefits, but feedback lacks transparency

Manager of talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Great benefits available to you

Cons

Feedback not as transparent as you would like nor expect.

Viewing 1 - 3 of 757 Reviews

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Bus Driver - Sign on Bonus!

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The Arc

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Great clients, but no advancement opportunities

Cares about employees but benefits need improvement

Great benefits, but feedback lacks transparency

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