Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"The people have always been friendly and I'm excited to go to work most days." ((in 10 reviews)); "As a CSA, great bonuses!" ((in 4 reviews)); "Great hours ands good pay, PTO" ((in 4 reviews)); "thorough training & room to advance" ((in 4 reviews)); "Company cookouts and the employees I worked with were amazing." ((in 4 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 6 reviews)); "• The salary and incentives are not competitive." ((in 5 reviews)); "Pay is not competitive, benefits are mediocre, very little opportunity for upward mobility." ((in 3 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 3 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

4.0

Apr 7, 2016

Love the new changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great new office in Canton - very close to University Station. Fun working environment with new management improvements.

Cons

Noticeable separation between associates and executives, but communication is getting better. Vacation days could be better.

4.0

Jan 1, 2015

Great company to work for!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, people are friendly even when professional, management keeps in touch and listens to even the lowest employee

Cons

The pressure and expectation are high

3.0

Sep 5, 2013

Integg

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A very quite and professional atmosphere. The hours are very acceptable as the job is very typically a 9-5 job with no nights or weekends, unless you are in the IT/software development groups which monitor the systems and applications.

Cons

Not very competitive with their salaries compared to other companies.

Viewing 34 - 36 of 114 Reviews

Jobs at The CCS Companies

Customer Service Agent - Portsmouth 2026

Customer Service Agent - Salem 2026

Desktop Support Specialist