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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Apr 10, 2026

LOVED ITT

Recommend
CEO approval
Business Outlook

Pros

Supportive team environment and exposure to a variety of cases. Gained strong experience in case management, discovery, and trial preparation. Opportunities to develop organizational and multitasking skills in a fast-paced setting

Cons

High workload at times and frequent changes in staffing can impact consistency and workflow. Communication between teams could be improved.

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility with hours, easy to get a day off, easy to switch locations if you need to relocate

Cons

depending on the location, it can get very hectic. also, employees are usually there for a long time so there can be kind of a "high school" culture.

Viewing 34 - 36 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.