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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

50% off select menu items are nice.

Cons

The managers are never on the same page with each other which causes a lot of confusion for everyone. Co-workers are vicious. If you are a new hire prepare your heart to be treated like an outsider to their "family"

3.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- management is understanding and helpful in stressful situations - free food sometimes

Cons

- dont really know your schedule too far in advance - have to get people to cover - clientele is super rude - have to ask for a raise they're supposed to give you each quarter

Viewing 364 - 366 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.