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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
May 18, 2016

Decent pay but lack of compassion.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tips, room for career advancement, great environment for outgoing personalities, flexible most of the time.

Cons

Was scheduled outside of my set availability frequently and was responsible for finding coverage, most servers acted as those they were at the top of the hierarchy and other employees (bussers, hosts, food runners, etc.) were subservient. Treated poorly by majority of management staff. Was expected to work 12 hour shifts without a break. Leaving was not a hard decision to make.

4.0
May 14, 2016

Great company, terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company Great staff Good hours

Cons

Terrible management: really the only downfall

2.0
May 12, 2016

Baker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun Fast paced Benefits More than minimum wage

Cons

Could use some better management.

Viewing 400 - 402 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.