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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Feb 16, 2013

Salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CCF waiters make above average in tips due to the high prices of the food and large sections.

Cons

The all-white uniforms are very tough to keep clean.

4.0
Jan 24, 2013

Fast Paced, Always busy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it;s always busy they have great product, and the environment is fun and friendly

Cons

most guests dont realize we make 2.13$ an hour, so at times its frustrating because tip out is based off of sales not tips and its a higher percentage than any other company ive worked for. if a guest walkes out on their bill, or only pay partial, its an automatice 3 day suspension no questions asked,,, it doesnt matter what happened the server is at fault

Viewing 5992 - 5994 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.