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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Jun 1, 2014

Sweat-Shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cakes are good if you ignore the ingredients that are in them.

Cons

The east coast bakery has gone through 3 plant managers in 3 years. Management is horid! The place is run like a sweatshop. Expired ingredients to save money, workers are treated without dignity. Supervisors are hired regularly because of incompetence. Breaks are very few. It's a cultural moral pit. Anyone with the least amount of ethics realizes very quickly how unethical the company us. Go through the plant, you will immediately think of osha and fda.

5.0
May 30, 2014

perfect student job

Recommend
CEO approval
Business Outlook

Pros

Managers really worked around my school schedule with my work schedule. but you have to at least available for three shifts during the week i learned to have priorities on customer's satisfaction which was their highest priority

Cons

they tried so hard to be like a fine-dining restaurant when they are not with customer service. learning their menu was troublesome since their menu is like a book. but it wasnt too bad employee benefits werent that great compare to other competitive restaurants.

4.0
May 30, 2014

Love Working Here

Recommend
CEO approval
Business Outlook

Pros

Good pay, family like staff, career path available if you want it.

Cons

Management is sometimes incompetent, takes a long time to advance in this career path.

Viewing 6016 - 6018 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.