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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Feb 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere - surrounded by nice people. Customers are generally upper class - you're not dealing with McDonald's guests here.

Cons

Longer shifts than a lower scale restaurant.

2.0
Feb 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Tips are generous usually Ambient environment Discounts The company has fair music taste (which helps when working double shifts) Ability to travel

Cons

Management can be unorganized You'll spend a lot on uniforms (the white gets dirty easily) Internal politics when requesting off

3.0
Jan 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Great environment, beautiful building, most of the time there are decent customers, and it is very busy on the weekends.

Cons

It is very unfair how the sections and such work. It is seniority and how often you work. Your sections have nothing to do with the quality of the server.

Viewing 6019 - 6021 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.