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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Nov 14, 2024

Great tips but at a cost

Recommend
CEO approval
Business Outlook

Pros

Great tips. Busy restaurant and low tip percentage. Guests can often make your day here.

Cons

- Inconsistent work-life balance due to irregular hours and long shifts. - Some management practices could be more supportive—feedback from staff is not always acknowledged, and assistance during busy times can be lacking. The company culture is very profit-driven, often prioritizing table turnover over employee well-being. - They truly don't care about you here

5.0
Oct 20, 2024

review

Recommend
CEO approval
Business Outlook

Pros

good coworkers, you’ll make friends that lasts long

Cons

they give less hours for some people

3.0
Oct 9, 2024

Ok for a first job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a good place if you’re newcomer. Some of the staff are very good people

Cons

Weekly based shifts. Restaurant always busy so you have work hard.

Viewing 6124 - 6126 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.