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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jul 25, 2023

review headline

Recommend
CEO approval
Business Outlook

Pros

its very flexible, best place I've ever worked at

Cons

honestly i can't say there are any cons

2.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers who look out for each other

Cons

- No overtime pay and they expect you to stay for hours after your shift officially ends to help set up for the next day (ex: shift ends at 10 pm but I end up leaving after 1 am because the dishwashers didnt give us utensils and plates to restock) - Managers expect you to do everything even if its far outside your job description and won't pay you extra - Short breaks and provide little to no food for employees (employees only get 50% discount to already wildly expensive food) - Very busy 24/7

5.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

kind and respectful in their treatment

Cons

struggle to get enough hours

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The Cheesecake Factory Response
2y
We're so happy to hear about the kindness of your team! We recommend reaching out to your managers about getting the hours you need.
Viewing 6163 - 6165 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.