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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jul 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The people employed by the company are friendly and all work as a team

Cons

The company is not interested in taking care of its employees, low pay and long hours

4.0
Jun 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Very team oriented. The managers are very helpful and driven. There are a lot of shifts to work. The money is great. If full-time there are really good health benefits offered. Flexible scheduling, and short shifts make it a great job for a full-time student. Always busy.

Cons

Because of the fast pace management doesn't have time to take care of staff at times. Hosts regularly seat all tables at the same time. If full-time servers are very overworked and burned out. Weekends must be worked as well as holidays. Shifts can go really late at night.

4.0
Jun 19, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good opportunities to cross-train and grow within the company. - Company is very open to feedback from employees. - Allows for flexible schedules.

Cons

- Somewhat unprofessional and "high school"-like environment, though I imagine this is not uncommon in the restaurant industry (e.g. gossiping, servers socializing in hearing range of guests, etc.)

Viewing 6223 - 6225 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.