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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Apr 22, 2010

server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good money, flexible the fact you can release shifts to other people.

Cons

horrible management, you are just an expendable asset

4.0
Mar 2, 2010
Recommend
CEO approval
Business Outlook

Pros

good environment, fun people, management cares about personal interests, room for growth, good training, fair treatment, free food, good part time position

Cons

stressful, can get hard dealing with guests

2.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The money is good, if they like you and schedule you well.

Cons

Management is hard to work for. Rather inconsistant on many issues so you can be doing it right and still be wrong. The worst part is that management is blind to issues in the restaurant. As a waiter, I have had numerous (daily) occasions where it can take 15 (or more) minutes to get drinks from the bar. This reflects on the server as "slow service times" is is grounds for a written warning — but adding another bartender and opening the service bar when it is busy is out of the question. Gotta' watch the labor costs.

Viewing 6331 - 6333 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.