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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty easy job, made lots of new friends that made work fun, some cool managers, free food (most of the time), made tips as a food runner.

Cons

Hours are terrible (atleast at my location) Unless it's summertime, you're barely getting hours. Yes it's true servers/food runners make good tips but does it matter if you're only working 2-3 days a week? Only people that get guaranteed hours are veterans who've been there for years. I promise more than half the people I worked with here have 2 jobs. Don't even get me started on host pay, $17 a hour in 2025 (Los Angeles) is a joke, maybe if you're still in highschool it's good money, at that point I would just recommend working fast food ($20 a hr) A lot of customers here are also entitled (fake service animals, moving seats without asking, complaining about wait times, etc) The other half of the management team was also terrible and made you dread coming into work.

4.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay Management Benefits for full time Training Culture

Cons

Long hours Customers are rude Required weekends Side work Holidays need to work

5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great support from management and coworkers. Can pick up shifts throughout the week. When you get a good section and/or it is busy you make good money.

Cons

Sometimes not scheduled enough weekly. Not guaranteed to get the shift you’re trying to pick up as well, since multiple people can apply.

Viewing 205 - 207 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.