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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jul 11, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

It was just fun ig

Cons

Bad GM. Didn’t care. Jerk.

3.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Simple tasks that were easy to learn.

Cons

Typical restaurant working environment. Lots of drama between employees. Management was also very hands off and whenever I got busy and needed help, not much was provided.

4.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistently busy and good environment

Cons

Bad tips or no tips from regulars, especially during the day.

Viewing 217 - 219 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.