Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,544 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

63% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 575 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 392 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 391 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 308 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 135 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 95 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 65 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

3.5

63% would recommend to a friend

(6,809 total reviews)

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Mar 4, 2025

Good place to work

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Good benefits Many jobs Good people

Cons

No pension plan Bonus available but only for upper management

The Cigna Group Response

Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

4.0

Mar 4, 2025

Senior Officer

Senior officer

Recommend

CEO approval

Business Outlook

Pros

Good medical benefit Work From Home

Cons

Waste resources on meaningless project and manpower

1.0

Mar 3, 2025

Used to be a good company

Program management senior advisor

Recommend

CEO approval

Business Outlook

Pros

They used to listen and care about employees, but they no longer do - i always used to defend this company but it's hard to continue to look at the company in a positive light.

Cons

They don't value and respect employees. They don't care about work/life balance. You can't get promoted - you have to apply to positions. You are often expected to be available on days off and now they demand a return to office which also impedes on the ability to work 10 hours a day AND commute.

The Cigna Group Response

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 511 - 513 of 6,809 Reviews

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