The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Mar 13, 2026

Pay

Recommend
CEO approval
Business Outlook

Pros

Easy to request time off.

Cons

Metrics are unrealistic. Stop setting how many collection account I should have to touch per hour when one phone call take up to 2 hours max sometimes due to high hold times

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The Cigna Group Response
3mo
Thank you for sharing your experience. Our goal is to create an environment where our team members feel safe and supported, and your feedback will help us moving forward.
5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Project was good and good learning

Cons

Timing and work life balance

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The Cigna Group Response
3mo
Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to work remotely was a plus.

Cons

Communication from leadership was lacking

avatar
The Cigna Group Response
3mo
Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.
Viewing 73 - 75 of 6,792 Reviews

Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.