The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Feb 14, 2026

Great company turned disaster

Recommend
CEO approval
Business Outlook

Pros

My team was great and works hard. Many of the staff level people work very hard.

Cons

Benefits are substandard especially for being a health insurance company and PBM Most Management is abusive to staff and leadership does nothing to put quality management in place that should be there. The purchase of ExpressScripts destroyed Cigna. Cigna was once a well run company but not anymore. Now it has taken on the toxic culture of Express Scripts and the poorly run company. The hours people work are horrendous and the pay is barely keeping up with other companies in the industry. They will do anything to keep leadership rich and in power and they do not care about any of the employees. Don’t even think about working for this toxic organization if you want to be happy. 😊

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The Cigna Group Response
4mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.
1.0
Feb 12, 2026

Don’t do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home was the only one

Cons

Unreasonable work life balance, extremely hard to move up

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The Cigna Group Response
4mo
Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.
2.0
Feb 12, 2026

Layoffs nonstop

Recommend
CEO approval
Business Outlook

Pros

severance was average and allowed me time to find a much better opportunity

Cons

-benefits are expensive and administered very poorly -i was cheated out of 2 weeks of maternity leave pay, and had to spend hours resolving -company runs very 'lean' and does layoffs monthly

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The Cigna Group Response
4mo
Thank you for sharing your feedback with us. We value hearing from people like you and value the opportunity to learn how we can improve.
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Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.