The Cigna Group reviews

-The job is essentially a cold calling sales job. Most of the customers you outreach to do not want to be bothered and hang up on you. Combine that with an unrealistic say yes rate of 90% to customers who didn't even ask for your services. -Training was all over the place. -The systems and processes were outdated. Had to navigate through five or six systems for every call and most steps were redundant. Like using three systems to essentially log the same information instead of them being connected. -Time was extremely micromanaged. Every single minute of your day had to be accounted for using one of the many systems. -Health benefits were very expensive especially since this is a health insurance company.