Does The Customization Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Customization Group employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at The Customization Group. This rating has been stable over the past 12 months.

How satisfied are employees working at The Customization Group?

75% of The Customization Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Customization Group 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at The Customization Group?

Customer Support (2) , Full Stack Web Developer (2) , Graphic Designer (2) , Market Research Analyst (2) , Office Manager (2) , Project Manager (2) , Software Developer (2)

What are the pros of working at The Customization Group according to real employee reviews?

"Global teams, you get to collaborate with people from Europe, US, Dubai, India & Vietnam (almost everyone is good at what they do)" ((in 4 reviews)); "Very nice and helpful colleagues" ((in 3 reviews)); "good people" ((in 3 reviews)); "Management is approachable and values employee feedback" ((in 2 reviews))

What are the cons of working at The Customization Group according to real employee reviews?

"friendly culture turned cold and monotonous." ((in 2 reviews))

What are employees saying about The Customization Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Customization Group layoffs and their outlook for job security at The Customization Group in 2026.

The Customization Group reviews

4.2

75% would recommend to a friend

(40 total reviews)

Daniel Mühlbauer | Philipp Mühlbauer | Björn Boos

90% approve of CEO

66% positive business outlook

The Customization Group has an employee rating of 4.2 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Customization Group employee rating is 21% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

40 reviews

5.0

Sep 16, 2025

Good

Affiliate marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good to work here. Challenging

Cons

None for now. Good learning

3.0

Jun 13, 2025

The Custom

Process enginer

Recommend

CEO approval

Business Outlook

Pros

it's nice to work here

Cons

it's not nice to work here

3.0

Apr 17, 2025

Strong Foundation Undermined by Poor Management Insight

Customer support agent

Recommend

CEO approval

Business Outlook

Pros

Necessary equipment is provided to perform daily tasks effectively. Meal tickets are offered, which is a helpful benefit. Salaries are paid on time.

Cons

Frequent miscommunication across departments can create confusion and inefficiencies. Team Leaders seem disconnected from workflow processes; they mainly focus on scheduling and task distribution rather than offering meaningful support or guidance. Performance-based recognition is lacking. Even with excellent KPIs, employees must request raises instead of being rewarded proactively. The Head of Department appears out of touch with the day-to-day realities of the teams, which leads to a disconnect between upper management and staff.

Viewing 4 - 6 of 40 Reviews

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Jobs at The Customization Group

Printing Operator (m/f/d)

Logistics Supervisor (CMH)

Second Shift Lead (CMH)

Columbus, OH

View job