Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 36 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (312 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

2.0

Sep 29, 2025

incredibly toxic environment

Game guide

Recommend

CEO approval

Business Outlook

Pros

- Job itself is fairly easy and not demanding at all. - Staff is diverse and inclusive.

Cons

- Low pay with little to no opportunities for a raise - Toxic positivity, attempting to mask the company’s major flaws with big smiles - For part-time employees: Long hours and almost no consideration for work-life balance. For full-time employees: Your hours will be cut randomly, and you’ll be begging to pick up shifts. I feel like there’s an easy solution to this one but I can’t quite put my finger on it 🤔 - Constantly understaffing, just for us to get a bunch of walk-ins and have an extremely busy day that’s now made stressful for no reason because we only have two game guides and 6 games to run at once. - People get fired left and right for no reason - HR and management handles sexual misconduct incredibly poorly

4.0

Jun 12, 2025

Lovely team, weirdly intense HQ

Game guide

Recommend

CEO approval

Business Outlook

Pros

The team was so lovely while I was there. With the exception of a couple game guides with attitudes, the vast majority of the game guides and all of the team leads were great people and amazing to work with.

Cons

HQ is so intense and they really get to the managers and make them overly strict and sticking to certain routines and protocols that we all know from experience do not work. The individual locations should have much more autonomy than they do currently. Also, the comp sucks. Minimum wage for such a demanding job (way more demanding than typical retail) is a joke.

1.0

Mar 3, 2025

Corporate Bible-Thumpers push prejudice amongst their employees

Game quality manager

Recommend

CEO approval

Business Outlook

Pros

The kind of people who want to work at an escape room are fun and creative folk. Job is demanding for about 10 minutes after each room session. Otherwise you sit in a room for an hour at a time.

Cons

The kind of people who run an escape room company are awful, and you cant go corporate unless you allow yourself to be brainwashed by their 6 month long religious lecture campaign. Only a handful of non-white management beyond GM position, so good luck my fellow black and brown folks.

Viewing 46 - 48 of 312 Reviews

Jobs at The Escape Game

Purchasing Coordinator

Guest Experience Specialist (Irvine)

Team Leader in Training, Del Amo

Guest Experience Specialist in Training, Del Amo

The Escape Game

The Escape Game reviews

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Reviews by job title

incredibly toxic environment

Lovely team, weirdly intense HQ

Corporate Bible-Thumpers push prejudice amongst their employees

Jobs at The Escape Game

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