The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews
2.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great and fun job that you do not need much previous experience. Great for part-time college students or just looking for something interesting. You can easily be promoted within a few months to a Team Leader and form tight bonds with your in-store team.

Cons

VERY ENTRY LEVEL PAY with non-reliable hours. When I started out as a game guide I was constantly on edge if I was going to be cut from a shift or not. Being promoted helped, but then I had the pressure of cutting team members since our regional managers stressed keeping staff costs as low as possible. Which kind of goes against the Values that make you memorize. It's was a kind of cultish attitude when the higher ups came in town. They also skipped over a lot of Covid protocols in order to get teams in rooms faster.

1.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Do not waste your time

Cons

Management needs to change but never will

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay above market rate at least in my department. Solid coaching and intentional management. Plus not really a dress code, which I love. Management is serious (in a good way), intelligent, and friendly.

Cons

Lack of necessary investment of data housing. Everything is pretty much stored on google sheets in one way or another. Definitely behind their growth in terms of data. Private equity ownership chooses to invest in an expansion that isn’t sustainable with current infrastructure.

Viewing 70 - 72 of 312 Reviews

Glassdoor has 313 The Escape Game reviews submitted anonymously by The Escape Game employees. Read employee reviews and ratings on Glassdoor to decide if The Escape Game is right for you.