Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 31 reviews)); "The people are great!" ((in 29 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 8 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 34 reviews)); "Bad management" ((in 30 reviews)); "Long hours depending on your role." ((in 14 reviews)); "Breaks are often not given due to call outs and being understaffed and management is quick to schedule team members on clopens, and back to back doubles before actually coming into work to help themselves." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

3.0

May 13, 2022

Great work environment, but not quite worth the pay

Game guide

Recommend

CEO approval

Business Outlook

Pros

The work environment is fantastic and I rarely have issues with my coworkers. The job itself isn’t too difficult once you get the hang of it, and it can be really fun at times.

Cons

I’ve had issues with past managers being incredibly inexperienced and driving workers away, as well as breaking a number of labor laws, including denying people a break throughout an 8 hour shift, although this isn’t much of an issue anymore. We are frequently understaffed which can make busy days very stressful.

3.0

Mar 21, 2021

Great for a college job or not a career job

Writer

Recommend

CEO approval

Business Outlook

Pros

Its a fun job most of time and people are very friendly. The work is simple once you have it down pat, you can mix it up by learning to reset every game. You can move up in the company eventually. It's never really same old same old

Cons

You are called in for a shift based on what games book so if your schedule to come in at 5 they might move you to 6:30. Less hours as a result. They say you can get a raise but their base pay is so low, it would take you five years to ever reach close to 15 an hour unless you are promoted to HQ. I'm barely making enough to pay my rent. They expect you to have an upbeat attitude about everything but there is no outlet. You just have to brush it off and say "I just work here." Because most complaints are in one ear and out the other

2.0

Nov 23, 2020

Not for you

Game guide

Recommend

CEO approval

Business Outlook

Pros

The people that are working around you make you feel like family

Cons

Management makes you feel as though you must know what they want before they tell you.

Viewing 85 - 87 of 312 Reviews

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The Escape Game

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Great work environment, but not quite worth the pay

Great for a college job or not a career job

Not for you

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