Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (20) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 33 reviews)); "The people are great!" ((in 29 reviews)); "2. Great culture" ((in 15 reviews)); "Fun work environment" ((in 11 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 37 reviews)); "Bad management" ((in 29 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 13 reviews)); "Long hours depending on your role." ((in 13 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 11 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(313 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.5

Senior management

2.3

Compensation and benefits

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

313 reviews

1.0

Oct 11, 2023

Extremely toxic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The games were creative and cool.

Cons

Plenty of red flags that I shouldn’t have ignored that started on Day 1 of employment. Let me save ya the trouble and just stay away from this place!! It’s extremely toxic. You’re treated as a child from the day you start. It’s cult like. If you report anything, it’s swept under the rug. Not a professional company at all.

5.0

Oct 11, 2023

A great place to work, grow, and serve others.

Guest experience specialist

Recommend

CEO approval

Business Outlook

Pros

Great company culture, possibilities for growth, good benefits for full-time

Cons

Some of the corporate vocabulary can be a bit much. Instead of good or bad attitudes, they use "cookie" or "skunky." This feels a bit juvenile.

3.0

Oct 3, 2023

Easy but gotta be ok not being yourself after training

Game guide

Recommend

CEO approval

Business Outlook

Pros

Great guest, coworkers, and environment

Cons

Management is to two faced and say they want you to have personality but follow a script and if you don’t go by the script or act how they showed u it’s a problem but don’t complain about anything bc that’s skunk attitude. Can do anything good unless you kiss there but all the time

Viewing 151 - 153 of 313 Reviews

Jobs at The Escape Game

Game Guide (Penn Quarter)

Game Guide (Westfield South Center)

Guest Experience Specialist (Penn Quarter)