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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(996 total reviews)
avatar

John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

996 reviews
1.0
Dec 7, 2015

ISP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job was an Easy job

Cons

The personal lines customer service center is a black hole. No one got promoted, they either left the company or did a lateral move in a different department

3.0
Dec 1, 2015

underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product innovation, strong ceo, strategic goals

Cons

Absentee management, lack of employee engagement

4.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people. Huge focus on employee development, retention and engagement for the HR and leadership teams. Great leaders that care about their people. Truly exceptional work life balance. Fun place to work, great environment.

Cons

Not much that I can see at the moment. We are going through some leadership transitions with the departure of our CEO who has lead a very successful turnaround and we recently had a tragic loss of our CFO. I'm confident that existing leaders such as Jack Roche, Lavey and Christine Peterson will lead through and select a CEO who will take THG to the next level.

Viewing 328 - 330 of 996 Reviews

Glassdoor has 1,108 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.