Is The Hanover Insurance Group a good company to work for?

The Hanover Insurance Group has an overall rating of 3.9 out of 5, based on over 1,108 reviews left anonymously by employees. This rating has been stable over the past 12 months. 76% of employees would recommend working at The Hanover Insurance Group to a friend and 74% have a positive outlook for the business. The best reviews about The Hanover Insurance Group have been left by employees working as Director , Intern and Underwriting Technician .

Does The Hanover Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Hanover Insurance Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Hanover Insurance Group. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The Hanover Insurance Group?

76% of The Hanover Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Hanover Insurance Group 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Hanover Insurance Group?

Claims Adjuster (47) , Underwriter (28) , Insurance Service Professional (21) , Intern (20) , Business Analyst (18) , Underwriting Technician (17) , Director (11) , Claims (10) , Customer Service Representative (10) , Manager (9) , Project Manager (9) , Analyst (8) , ISP (8) , Rating Specialist (8) , Senior Business Analyst (8)

What are the pros of working at The Hanover Insurance Group according to real employee reviews?

"Good benefits and atmosphere." ((in 121 reviews)); "First and foremost the people are great." ((in 95 reviews)); "The company’s culture is great" ((in 85 reviews)); "good pay (I think)" ((in 43 reviews)); "Good managers as well as decent pay." ((in 32 reviews))

What are the cons of working at The Hanover Insurance Group according to real employee reviews?

"Horrible Training" ((in 16 reviews)); "clueless upper management, lack of upward mobility, salary on the low side" ((in 9 reviews)); "Could’ve been better communication in the onboarding procedures" ((in 8 reviews)); "incompetent management team." ((in 5 reviews)); "thus favorites are played." ((in 5 reviews))

What are employees saying about The Hanover Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hanover Insurance Group layoffs and their outlook for job security at The Hanover Insurance Group in 2026.

What are the top reviewed The Hanover Insurance Group locations?

Worcester , Howell , Atlanta , Itasca , Chicago , Richmond , Salem , Windsor , Boston , Houston , New York , Detroit , Dallas , Syracuse , Lansing , Grand Rapids , Los Angeles , Hartford , Tampa , Roanoke , Portland , Charlotte , Santa Ana , Roseville , San Francisco , Baltimore , Piscataway , Somerset , Illinois City , Bedford

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(996 total reviews)

John C. Roche

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

996 reviews

4.0

Mar 21, 2017

Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company, nice people working there.

Cons

Old technology, become more with the times.

5.0

Mar 21, 2017

Amazed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As someone who just joined the organization, I'm amazed at the culture. While interviewing everyone seemed friendly, upbeat and positive about the organization I a thought it was too good to be true. It's not, 5 weeks in and I'm still experiencing the same feel from people that I meet. I couldn't have made a better career decision.

Cons

No Cons as of yet.

3.0

Mar 14, 2017

Good exposure but don't expect any growth at all!

Senior accountant

Recommend

CEO approval

Business Outlook

Pros

Exposure to different functions and areas is good. Location is convenient with no traffic. Campus and amenities offered are nice.

Cons

If you're early in your career, it is impossible to grow in the accounting dept and people who are there for 20-30 years keep doing the same work over and over again. There is good amount of turnover especially folks in their early career who desire to move up. HR department works as a hindrance rather helping the employees. Good amount of politics which help some getaway with doing minimal while others work tirelessly and yet never get any recognition.

Viewing 712 - 714 of 996 Reviews

Jobs at The Hanover Insurance Group

Small CL Senior Field Underwriter

Senior Information Security Engineer (REMOTE)

Senior Information Security Engineer (REMOTE)

Small CL Senior Field Underwriter

Actuarial and Analytics Business Analyst (Worcester or Remote)