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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      994 reviews
      4.0
      Jul 9, 2014

      Building a World Class Company

      Commercial lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hanover has made considerable strides over the past five years towards breaking out of the regional carrier image. Salary is standard to the industry. The 401k match is better than the industry. Growth potential is good for people in the Future Leaders Program. The employees are very nice and are key to the success of the company.

      Cons

      The systems are very challenging and require many work arounds. The work arounds are time consuming and do not improve or increase revenue.

      1.0
      Jul 9, 2014

      Citizens- Howell. Terrible work environment.

      Personal lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I honestly can't think of any. The best benefit is that they have a lunch room on site, which is nice. If you are one of their "chosen" few, you will advance rather quickly. Overall physical office is nice. Dry cleaning is available.

      Cons

      Work environment, salary, benefits, micro managed, everyone is unhappy, growth, harassment from upper management. There were several occasions where I witnessed or was part of, being verbally abused in meetings with multiple people in the room. At one point, was told "Were you even paying attention?? That was a dumb question." Reported incidents to HR and were not handled, rather brushed under the rug.

      1.0
      Jun 23, 2014

      Used to be a great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are great.

      Cons

      majority of IT has been outsourced to India. Illegal use of h1 Visas by replacing local workers who must train their replacements.

      Viewing 892 - 894 of 994 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.