Pros
Pay is higher than a cashier at grocery stores or clothing stores, many opportunities to advance, Continual feedback, building product knowledge, excellent communication with other departments, ability to perform a lot of transactions (markdowns, for example) without manager approval, flexible hours, open-door policy, equal opportunity employer, genuinely wants to improve associate and customer satisfaction
Cons
Females aren't taken as seriously by customers which is to be expected given the product base, Certain hours are very slow and some associates don't like not having anything to do, Need a thick skin as in any customer service job, High turn-over rate due to employees misguided expectations about work environment (for example, it's important to smile, provide excellent customer service, and roll with it when difficult customers happen).
