The Home Depot reviews

3.7

68% would recommend to a friend

(55,785 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Jun 13, 2015
Recommend
CEO approval
Business Outlook

Pros

1) great values, lots of community service opportunities 2) good salary for most, and bonus system for managers and above, pretty good recognition system 3) smart business model and competitive 4) seems genuinely engaged with the customers and communities 5) a lot of really great peers who all work hard and who are interested in contributing to success

Cons

1) awful life/work balance: very little PTO (10 days), only five holidays, no sick time (you are expected to work from home), don't complain about working a lot hours until you're consistently hitting 55+ (and in some departments, even then, keep quiet) 2) old boys club (yes, even still) 3) performance reviews are compared to other employees instead of hitting/exceeding your own goals, promotions are tough to come by unless you switch departments 4) oh, and the health benefits are terrible. I'm looking at another company right now where it would cost me 1/3 of what I'm spending now and I'd get a better plan

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The Home Depot Response
11y
Thank you for your review. “Taking Care of Our People” is one of our core values. We try our best to accommodate our associates’ needs. Keep up the great work. We will share this information with others.
3.0
Jan 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay, fast paced environment, lots of opportunities at corporate office

Cons

You always feel like you last mistake is your last. The trim the fat each year which makes people uneasy.

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The Home Depot Response
11y
Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core values that we stress within our organization. We will share this information with others.
1.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing at all. This is not a real job, but a scam to get free labor.

Cons

Unqualified leads, straight commission, mandatory unpaid sales meetings, made no money at all in 2 months (which violates labor laws), deceptive business practices, design consultants expected to lie and deceive to get sales, sales numbers counted even if the customer is not qualified for credit and the design consultant does not get paid, which is deceptive to new employees, too many design consultants hired and not enough leads to go around, no mileage or gas reimbursement, prices double what the customers get in store for brand new cabinets, training is not complete and only focuses on one call close, high pressure tactics. You are not given a weekly schedule, but only know whether you have work for the day at around 6-7 am, which makes it impossible to plan your life around this job. Leads are only given to the sales manager's buddies, which equates to anyone who treats him like he is a god. Consultants expected to spend time in Home Depot Stores for free to try to get leads. Meanwhile, they are required to wear a Home Depot apron, which causes them to constantly be asked for help from customers. In other words, design consultants are free labor.

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The Home Depot Response
11y
Thanks for taking the time to share your comments. We hate to hear that you did not enjoy your employment with The Home Depot. We have shared your feedback with others. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
Viewing 79 - 81 of 55,785 Reviews

Glassdoor has 58,368 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.