The Home Depot reviews

3.7

69% would recommend to a friend

(55,761 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

56K reviews
5.0
May 25, 2016

Order Fulfillment Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This position is very diverse. You work all over the store. You are not tied down to any particular department. It is a very independent position. You generally work alone, but you'll need help from other departments to complete you work.

Cons

Heavy work load. The position is really a two person job, but there are never two people to do it. Store is more concerned with saving scheduled labor hours, but will then call you in because the work load gets back up.

1.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Training period paid $300 week.

Cons

It should be illegal to do what HD does to people in this job. 1. 100% commission (half when sold and customer pays their down payment, 2nd half if customer is happy & pays remainder) 2. I only had one customer pay second half entire time there. Could only afford to stay in job for a few months due to it causing me to go into debt. 3. If anything goes wrong they take entire commission back. 4. Training is terrible. Nothing but youtube videos. 5. Product in most cases cost twice what your competition is doing job for. 6. You only get decent commission rate if you upsale an unnecessary warrany. Dont get it customer is unhappy. 7. Felt immoral selling product to people who really could not afford it and HD wanted us to scare them into buying it. Say things about black mold if roof is leaking, etc.. 8. $0 reimbursment for mileage. Required to go to leads to run down trailors or worse where home was cheaper than roof job. Many jobs were 3hr round trip. Had to return to homes that bought multiple times for addutional paperwork due to management mistakes. Still $0 milleage reimbursed. 9. Forced to work in store every Saturday for free. Required to take a picture of yourself when you got there early in the morning to send to manager. 10. Many more, but HD has already wasted enough of my time and money. Hoping this helps the next person from taking this job.

5.0
May 29, 2015

Great Summer Job

Recommend
CEO approval
Business Outlook

Pros

Home Depot does not only pay their employees better than most companies; the management truly cared about their associates and the customers. The positive environment definitely made me excited to work for such a great company.

Cons

Some of the contractors definitely can make female employees uncomfortable sometimes. However, my fellow coworkers nor management ever made me feel uncomfortable.

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The Home Depot Response
10y
Thank you for taking the time to share a review. We are happy to hear you had a positive experience at The Home Depot.
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Glassdoor has 58,342 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.