Does The Mine pay their employees well?

According to anonymously submitted Glassdoor reviews, The Mine employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Mine. This rating has been stable over the past 12 months.

How satisfied are employees working at The Mine?

42% of The Mine employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Mine 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The Mine?

Customer Service Representative (12) , Business Development (8) , Software Engineer (3) , Vendor Account Manager (3) , Customer Care Representative (2) , Fulfillment Associate (2) , Product Content Specialist (2) , Sales (2) , Software Developer (2)

What are the pros of working at The Mine according to real employee reviews?

"good people to work with" ((in 12 reviews)); "For a retail company, the benefits are awesome!" ((in 7 reviews)); "A true open door policy, as well as approachable upper management." ((in 4 reviews)); "Work/Life balance is actually really good" ((in 3 reviews)); "Work environment was great, the managers for the most part were helpful." ((in 3 reviews))

What are the cons of working at The Mine according to real employee reviews?

"The pay is low in the beginning, but like i said, they have multiple raises in the first year, two in the second year, and once a year going forward, so once you get to where you need to be it's a nice pay." ((in 8 reviews)); "Management is aimless" ((in 6 reviews)); "Salary far below local average" ((in 6 reviews)); "I had a great manager, but like so many of the skilled, qualified employees, he left." ((in 4 reviews)); "ATG Stores company culture was slowly but surely suffocated by new Lowes managers stepping on everything (and accelerated the death of our culture after many really GREAT and PROMISING developers/QA people were laid off, myself included)" ((in 3 reviews))

What are employees saying about The Mine layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Mine layoffs and their outlook for job security at The Mine in 2026.

What are the top reviewed The Mine locations?

Kirkland , Aptos , Redmond , Seattle

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The Mine

Part of Lowe's Home Improvement

The Mine reviews

2.9

42% would recommend to a friend

(93 total reviews)

Michelle Newbery

49% approve of CEO

39% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Culture & values

2.8

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

2.4

Diversity & inclusion

The Mine has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Mine employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

5.0

Jun 11, 2016

Thoroughly pleased to work here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive work environment where everyone encourages you to succeed. Very keen on customer service and putting the customer needs ahead.

Cons

Not much that I can think of, well parking really is a drag.

The Mine Response

Thank you for your review, we are thrilled that you have felt supported as caring for our employees is a top priority.

5.0

May 28, 2016

Online Retailer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pros: Super supportive team, helping me learn the ropes along the way! Also, there are many events happening regularly that let us mingle between departments, so we can meet more people and learn more about the business.

Cons

Communication mix-ups between stores and Lowes/ATG can be difficult in the moment.

The Mine Response

Thank you for taking time to review us and giving feedback. We are always seeking to improve and increase communication among departments.

3.0

May 28, 2016

A job for those in need of a job.

Purchasing & fulfillment representative

Recommend

CEO approval

Business Outlook

Pros

Good attitudes, friendly upper management, start up environment, good products, decent benefits, good coworkers, positive office environment, and a lot of snacks.

Cons

Not too many cons, but if anything it would simply be a lack of organization. That will easily be fixed as the company grows.

The Mine Response

We appreciate that you took the time to review us. We are thankful for the upbeat and supportive environment and are always looking to improve our organization and communication.

Viewing 79 - 81 of 93 Reviews

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Thoroughly pleased to work here

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A job for those in need of a job.

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