The Outreach Team reviews

None really, they're great to work for.

The Systems [Slack & ThruTalk] they use is relatively easy yet "confusing" for those [esp older experienced workers] NEW to Apps like Zoom & Google & Stack, in the going back & forth quickly among them, second by second. And the "Training" on these is NOT WELL DONE, even none existent. And they Blame the New Employee, for New Training they inadequately provided themselves. For example: They gave me NO training on the ThruTalk Dail-er itself [The software technology for the calls] And YET this was their SINGLE measure of Productivity! We learned about the Candidates, & the Script [Well Done], but NOTHING on Slack Communications & The ThruTalk Dial-er. I was hustling to learn as I went along, and Naturally, still made only a few errors occasionally. Was even complemented by a supervisor about how well I caught on for someone with "0" experience with the apps and software. And even though I DAILY showed improving numbers, after only 1 week, I was Fired for low insufficient production percentages. Their goal was 10%. I started out at 35% [with NO training]. Then the following day got in down to 24% [Learning as I went, bouncing back & forth between all the New (for me) Software], then next day down to 17%! See the improvement? And Yet STILL FIRED on the very day my percentages were coming into range 10% [their requirement] MANY others were struggling with the SAME problems due to inadequate training. Still, I was complimented all along the way, on my phone skills, voice executions, & script interactions with the voters -- the things that mattered. I noticed that they even "evolved" the scripts based on some of the things I was already saying to my voters to get a strong rapport & complete the task As I was being "let go" (seeing PETTY to me) I gave productive feed-back to the hiring agent, to let them know they are NOT going to retain people that way--Insufficient New employee training which would only take about an hour]. I honestly think something ELSE [more petty or sadistic] was going on there, that usually happens with call centers that is more Ego than anything else--those experienced know what I mean. Yet, if this is how Democrats behave on the lower levels to their OWN employees enthusiastically helping them to get out the vote, No wonder so many Americans are no longer voting with them. Especially Afri-American Men. Always LAST hired & First neglected & targeted for Firing. Yet expected to be loyal with our Vote. Thus so many even are voting with Trump Conservatives this year [yikes!], I became an Independent after 40 years as a Democrat, myself. I would NOT recommend this company to people who ENJOY phone work, & campaign & political contributions enthusiast--they take all the JOY away from us who are naturals. I was often complimented on my performance on the phones with voters & voice, yet STILL Fired after only a week like a naughty child being shown the door! Ans STILL not clear on what went wrong. They just say: "it's the wrap up time numbers". I requested further training [ 15 minutes or so with a shared screen being used do a supervisor could literally SEE (as well as hear) my performance -as an alternative, yet SADISTICALLY denied. I have done this technique myself for New people in B&M call centers. This is why I think that what I was being told as the reason for my "let go":.. [Wrap Up Time Numbers to high by a few percentage points yet dropping daily towards their goals despite Training on the system].... was NOT the entire story. Very UN-professional!