Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at The RealReal?

33% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Authenticator (68) , Luxury Manager (68) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Valuation Manager (17) , Sales (16) , Business Development Representative (BDR) (15) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 86 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 80 reviews)); "Great opportunity and coworkers to join the team!" ((in 55 reviews)); "There a a great culture and a lot of freedom" ((in 36 reviews)); "Great opportunities for career advancement (I talk with my manager about it regularly and there are clear guidelines for what's needed for the next promotion)" ((in 19 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 162 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 80 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 45 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 38 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Miami , Newark , Austin , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

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The RealReal

The RealReal reviews

2.8

33% would recommend to a friend

(466 total reviews)

Rati Sahi Levesque

62% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

466 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 15, 2026

Cons outweigh the pros

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-Remote -Great coworkers -Flexibility -Monthly opportunities to earn additional funds from contests

Cons

-CONSTANT company wide and departmental changes (workflow, leadership, structure, SOPs, tech, systems, CRM operations, expectations, etc.) New SOPs are very often implemented without being fully fleshed out or thoroughly tested. Just about every month there’s some new standard or expectation being implemented and leadership expects everyone to be extremely positive about it and 100% flexible. Criticism and feedback can feel like walking on eggshells with senior leadership. -Pay is extremely low compared to industry standards. With the constant adjustments and flexibility required from bdr’s, the low pay can make the work feel completely unsustainable and draining- which explains the high turnover. Most people stay in the role for a year or two before moving on or getting let go due to performance.

4.0

Jul 9, 2026

Supportive team and training, but pay is low

Authenticator

Recommend

CEO approval

Business Outlook

Pros

Great people. Excellent training and support. Learning about collections.

Cons

The pay is very low for the amount of work expected of us. Plus it doesn’t cover the basic of living expenses even with over time which is dependent on if the company approves of OT.

2.0

Jun 25, 2026

Glass ceiling no upward movement.

Senior photographer

Recommend

CEO approval

Business Outlook

Pros

Self sustain job. No micro managing. You come in do your job and leave.

Cons

The company cut bonuses, holiday pay and PTO. They’ve become incredibly cheap and inconsiderate. Once you’ve made senior or expert there’s no where to go from there. Unless you want to move to a different department but it’s basically the same. You only get a raise of $1 or less every year.

Viewing 1 - 3 of 466 Reviews

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Jobs at The RealReal

Merchandising Pricing Assistant

Associate Photo Retoucher

Inside Sales Account Executive - East

Inside Sales Account Executive - West

Inside Sales Account Executive - West