The RealReal reviews

Executive team has overpromised shareholders. That has lead to the sales teams working 80 hr wks and still not achieving the unattainable stratospheric goals laid out for them. Zero work life balance. Regional Directors are aware of this and acknowledge, but are too weak to do what needs to be done to correct the situation. The organization is rife with D-level/management staff completely unqualified for their roles. That leads to zero support for boots on the ground staff and inappropriate and abusive communication between on the ground staff and management. Lastly, and most importantly, the authentication process is broken and there seems to be no interesting in fixing it.

Multiple waves of firings alternating between contractors and full-time employees which has reached over 20% of both. The company is hiring for positions while it is laying off at the same time it is recruiting and it is killing moral. The criteria for lay-offs aren't clear as many employees have laid off shortly before their vesting period (11 months). Nearly no HR or recruiters have been let go, but at the same time more and more employees are being let go. The average tenure is short, working here is like russian roulette.