Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

36% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 92 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 79 reviews)); "Great opportunity and coworkers to join the team!" ((in 51 reviews)); "There a a great culture and a lot of freedom" ((in 33 reviews)); "Flexible schedule; good experience working with different brands" ((in 21 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 153 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 79 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 46 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 35 reviews)); "HR and senior leadership then rushed me to another team." ((in 35 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Apr 19, 2020

Interesting machine learning work but beware of layoffs

Lead data scientist

Recommend

CEO approval

Business Outlook

Pros

Very smart coworkers and contractors that offer lots of exposure to cool computer vision and state of the art machine learning work that you won’t find in most other places.

Cons

High pressure environment at times. Shiny object syndrome at the top that causes a frustrating, never ending change of platforms and tools, delaying time to market. The business had cash flow problems even before covid and the recent round of layoffs.

5.0

Apr 16, 2020

LOVE!

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Innovative and Collaborative Culture. Being able to work in a fun environment making a difference toward a more sustainable future.

Cons

Entry-level pay at first but there is so much room for growth

5.0

Apr 15, 2020

Nice place to work

Loss prevention specialist

Recommend

CEO approval

Business Outlook

Pros

Easy, Flexible schedule even though full time

Cons

The mangers were not so humanly concerned, only few gave feedbacks on job done

Viewing 1270 - 1272 of 1,600 Reviews

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Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Interesting machine learning work but beware of layoffs

LOVE!

Nice place to work

Top companies for "Compensation and Benefits" near you

Jobs at The RealReal