The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 1, 2019

Nah

Recommend
CEO approval
Business Outlook

Pros

when you work overtime you get paid time and a half - and you'll work a lot of overtime, which is good because you get paid so little

Cons

managers are terrible; there are cliques and gossip and unprofessional people who pretend to work in fashion; all around bad experience.

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Cool business model and operation.

Cons

They deducted more than US$500 worth of taxes from my paychecks that they weren't supposed to, and when I reached out to payroll about it, they said they couldn't refund me, that I'd have to do that through IRS and apply to get the taxes back. Turns out I can't do that because they misspelled my name on my W2 form and they have been ignoring my emails about correcting it. Huge disappointment! Also, they say they promote from within and that was true until new management took over. Now instead of promoting employees that have been working there for a while and that are really good at their jobs, they've been hiring clueless people to manage, which doesn't make any sense.

3.0
Jul 20, 2019
Recommend
CEO approval
Business Outlook

Pros

They provide a vending machine with food you can buy.

Cons

Quota based work that is not transparent when you first start. Lifting mannequins over and over again is very taxing on the back and I'm a young able bodied person. They treat the photographers like lower class citizens because we're really just disposable and it's about shoving as much product through the pipeline as possible.

Viewing 1324 - 1326 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.