The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The management here is awesome, they really care about the team. There's so much room for growth internally it's insane. It's such a fun work environment. The best part is that you aren't being micro managed like most places.

Cons

Dealing with the mannequin.

1.0
Jun 6, 2019

Bad Habits, Bad Eggs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Retail environment, free standing stores

Cons

Lunches often no provided, rude upper management, take advantage of employees times. Get the offer the verbal tell you in writing before signing on. Leadership gets defensive when asked questions. Consignments are labeled with a post it and then shoved into a room with zero care. They are then shoved into a non a/c controlled van. There is zero care taken with your items. I have seen Hermes and Chanel bags under heavy boxes with no care. Fine jewelry missing, unlabeled or just lay around desk drawers with no idea where it belongs. Customers are lied to. They over book appointments for consignors with no ability to actually help people when they arrive. You are being set up to be over worked, under paid and frankly it is like working with a bunch of people who are talking about you behind your back. You will receive no coaching. A training in the form of slide shows you'll be interrupting alone with no facilitator, you'll hit the floor and be told they are a start up. It is a lot of smoke and mirrors go look into jobs at the gap.

3.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing, the company always feeds you, it's pretty laid back

Cons

the management is very unprofessional, they are still going through growing pains as if they are a brand new company, terrible training , no growth or promotions

Viewing 1333 - 1335 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.