The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Occasional Free Food, You get to work with cool and often rare pieces of clothing, You get to meet a few people who share the same values as you about clothes

Cons

10 hour work days, Oversaturation of people doing the same job, Managers have little to no education or knowledge of menswear, management gets paid ~2.5 times what you make, unless you've been working this 17/hr job for over a year and a half there is no room for upward movement, little to no room for overtime unless you sign up early and are willing to come in on one of your days off... I started working for this company because I believed in their values, their values internally are crap. Copywriters have no opportunity to make overtime, the benefits are pretty decent if you're fine with 20% of your paycheck being siphoned away. Management does not care about anyone in this position, your voice is worthless, trust me, I tried. They will constantly change what they want out of you under the guise of the company "still being a startup" despite once making all of the copywriters take an hour out of their day to see the UMs celebrating in Las Vegas about making over ~500 million in gross revenue half-way through 2018. People constantly brag about swiping items, whether it is from the physical store or the warehouse. I would see coworkers intentionally damage merchandise if they didn't want to write copy for it, brought this to management and they did nothing. They had a 2 minute speech on it during the morning meeting, but it was never fully addressed. I could go on for so many more paragraphs, but basically DONT WORK HERE AS A COPYWRITER.

1.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

If you love being surrounded by all things fashion this is a space filled with it.

Cons

Lack of advocacy for employees by management and HR, no room to express how you feel or what can be improved. Disorganized, repetitive, very cliquey, lack of authentic communication across all levels of management, “startup growing pains” masks that there is something fundamentally wrong with the way things are run. The only team who seems connected and has fun, are boisterous and you can feel the creative energy flow comes from the Authentication Team (who is among the most cliquey)!

avatar
The RealReal Response
7y
Thank you - we truly appreciate and value your feedback as this provides us with ways to grow. Please know that this was seen and read by our HR team who truly care for all TRR employees! We will take this and learn how to do better. If you have further concerns you would like to discuss, we welcome you to speak with us directly so we can understand how to further support. Thank you for all that you do!
1.0
Oct 28, 2018

Trap and Abuse Young Talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility. Free shuttle service.

Cons

Run like a sweatshop. Using hopes and dreams of young creatives to fuel cruel and unrealistic work conditions.

Viewing 1378 - 1380 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.