Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The RealReal?

34% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 89 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 77 reviews)); "Great opportunity and coworkers to join the team!" ((in 50 reviews)); "There a a great culture and a lot of freedom" ((in 34 reviews)); "Flexible schedule and ability to manage your own appointments" ((in 22 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 156 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 80 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 46 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 37 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Aug 27, 2018

Decent Pay, The Best Co-workers, but Outrageous Hours and Expectations

Photographer

Recommend

CEO approval

Business Outlook

Pros

The redeeming quality of The RealReal, at least in the photo department is that you will meet the best people. Your coworkers are supportive and fun, which is especially needed with how hard upper management pushes you to reach quotas. Your leads will do the best they can for you. The pay is also decent. Having benefits as photographer is a nice touch. It's also interesting to be around and see a lot of designer clothes, shoes, and accs.

Cons

The expectations are very high here. Upper management have a lot of pressure to maintain and keep up with quotas, and the production teams are directly effected because of it. It's hard to not feel like a number in the system here, at least in view of management. Its hard to maintain a healthy work-life balance when working here. Overtime is mandatory and can get exhausting.

1.0

Aug 25, 2018

Save Yourself!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no Pros for this job.

Cons

ALL. This company was horrific to work for. Everyday was a new nightmare. They don't care about their employees, customers, or consignors so I'm not sure what they really care about. Human Resources is one the biggest jokes I have ever encountered. I worked in NJ location and honestly feared for my life going to work everyday with the type of people who worked there. My car and MANY other car got keyed. Over $900 in damage to my luxury SUV. Security did not care at all. Many people who work at the location are convicted felons. The attendance policy requires you to call out sick 24 hours in advance other wise you will get points and once you have a certain amount of points your can be fired. This a great policy because I always plan to get sick 24 hours in advance..... The management does not care about their employees having any sort of work- life balance. Overtime is mandatory. Employees are paid barley anything for the work they are expected to do with no help from the other departments.

5.0

Aug 17, 2018

The Place I've Ever Worked - Seriously

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Opportunity for growth -Allows for autonomous working in a team environment -Bagel Fridays -Occasional catered lunches

Cons

-Environment can get cliquey -Must be okay with change! Opportunity for growth means the company is growing and changing

Viewing 1387 - 1389 of 1,599 Reviews

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Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Pay, The Best Co-workers, but Outrageous Hours and Expectations

Save Yourself!!!

The Place I've Ever Worked - Seriously

Top companies for "Compensation and Benefits" near you

Jobs at The RealReal