The RealReal reviews

2.9

35% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 24, 2016

Fulfillment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great work atmosphere and you are left to work independently.

Cons

Management is everywhere. Some don't know what they are doing.

1.0
Sep 14, 2016

Customer returns specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch was the only positive thing about this company.

Cons

Horrible company to work for. Was a returns specialist in a warehouse environment with terrible working conditions. Managers are nosey, everyone hates their positions here. Way too much work for $15.00 an hour. DO NOT APPLY HERE!

2.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Great creative people working here as a passing by, until things get figured out. You can make great connections here as far as friendship and even future endeavors go!

Cons

The reason why TRR is growing rapidly is simultaneously working towards its demise; incredible volume. Directors, VP's, the CEO and managers are blinded by the numbers they aim to procure, yet fail to foster its growth. Watching Trr grow over the past two years is like watching someone blow air into a water balloon- it's just not meant to fill like that, and you're anticipating the pop. Everything they aim to do is to reach a top line goal of numbers, numbers, numbers. So, they push employees, they push consignors, and they push customers. The base of this company that is really producing the numbers they need get neglected and seen as replaceable. Funny thing is, higher ups think the core jobs of this company are "easy" yet never had to do them themselves. The nature of any job in operations lacks humanistic values. Because it is all about numbers, all you're expected to do is produce. Now, this is just the name of the game, and honestly a job like this works well if you're starting off, or if your personal life needs attention; its mindless. So much negative reviews and outlooks on TRR Could have been avoided if they just had better management that treated the people working there like.... People. Instead, you have managers and directors who are more concerned about filling the voids of their insecurities through power moves than actually being professional. It's a headache and a half to work here if you're a real one. Also, the physical environment here (warehouse) is a hot mess. It's dusty, mad cold or too hot, dirty and people get sick every other week. I've complained about it 1700 times and they literally don't care. Funny that they want to over-work employees in an unhealthy space, but expect them to not call in sick 🤔. It's not a horrible start off point, but the companies infrastructure and vision make no sense. They are just trying to piggy back off of anything anyone says is cool, but the entire merchandising team has zero taste. Essentially, they are working with unsustainable practices (every department here deadass) and riding a crashing wave of the trend that is consignment clothing.

Viewing 1516 - 1518 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.