Location is terrible. It could be worse, but it's nothing to show off. A free shuttle helps, but you basically either need a car, some strong legs and a bike, a million dollars in Uber credit, or a lot of patience on public transportation to work here. The area is not safe at night. Very few attractive lunch or coffee options in this neighborhood as it is an industrial ghetto. New location is in the works but it is uncertain where.
The company has a very corporate structure with many organization charts, directors, VPs, etc and a lot of red tape. There are still definitely some enjoyable agile moments where you can just throw a few people together from different departments and figure out the solution really quickly and informally, but things progress towards more management, more oversight, less creativity. Lately the company has been saying 'we're a startup!' to justify any sort of poor working conditions. I'll just say that most people that work their bottom off at a startup have significantly more equity than the average employee at The RealReal
Promotion from within does not seem to be a corporate maxim. Many times positions open up above people, and outsiders will be brought in to fill the senior positions. While there are many good reasons to do this, I can say certainly that is does not bode well for preservation of original culture.
Yearly reviews only during the month of April, and you will be denied this if you did not start within 6 months of April. This is the only time you can get a raise. I think people would be more engaged if the reviews came more frequently.
