The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 17, 2024

Please do not work here

Recommend
CEO approval
Business Outlook

Pros

Some great coworkers, and awesome clients

Cons

- criminally low pay - physically demanding - deceptive time off practices - really outdated sales practices and procedures - impossible to fix things - incredibly slow, and disruptive tech issues - elite gaslighting from management, marketing, and operations - talk about referrals like an MLM because marketing and brand reputation is abysmal - no annual performance reviews/ raises/ acknowledgment of increases in cost of living - increasing quotas that are unjustified and unhealthy (often 100%+ YoY growth) - impossible to even qualify or speak up about negative experiences - support team is a sinking ship and often messes up - high churn in customers and coworkers - unkept promises for changes and improvements - would rather higher a consulting agency 3 years ago to diagnose failures rather than schedule a skip-level with senior leadership - managers are basically just bottlenecks and middle men and have no real authority - clearly many managers with little to no experience and little to no desire to continue growing their career - virtually impossible to network - once, maybe twice a year you’ll get a pizza party with 1 or 2 drinks paid by the company, meanwhile senior leadership and top performers are flown out to beach front vacations

1.0
Oct 16, 2024

toxic

Recommend
CEO approval
Business Outlook

Pros

Experience in fashion Make own schedule

Cons

Unrealistic commission goals No room for growth put too many miles on my car Mean clients High turnover rate Management only cares about numbers No employee discount Toxic work environment Expected to work weekends

2.0
Oct 14, 2024

Working full-time

Recommend
CEO approval
Business Outlook

Pros

You get your own space and can learn about brand identification as you go.

Cons

very fast paced a lot of demand on numbers and speed rather than quality

Viewing 166 - 168 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.