Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

36% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 94 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 74 reviews)); "Great opportunity and coworkers to join the team!" ((in 52 reviews)); "There a a great culture and a lot of freedom" ((in 35 reviews)); "Flexible schedule and ability to manage your own appointments" ((in 21 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 158 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 80 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 43 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 36 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Sep 21, 2024

Great

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Could't imagine a bigger rocket ship

Cons

Nothing, it was such a good experience

1.0

Sep 20, 2024

Impossible to hit goal

Luxury specialist

Recommend

CEO approval

Business Outlook

Pros

Positive team of sales people

Cons

Goals are too high. There is a 'possibility' for uncapped commission, but you will never get there. For the amount of work put in, interview elsewhere. You are also hourly with a 41 hr/week cap so you cannot get overtime, where the job is overloaded with work.

1.0

Sep 19, 2024

Horribly overworked for the pay

Production assistant

Recommend

CEO approval

Business Outlook

Pros

The job was relatively easy, especially when we were low on product

Cons

expectations/quota was insane, management was awful, expected to do a lot for very little and not respected at all.

Viewing 181 - 183 of 1,600 Reviews

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Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

Impossible to hit goal

Horribly overworked for the pay

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Jobs at The RealReal