employer cover photo
employer logo
employer logo

The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(949 total reviews)
avatar

Brett Beveridge

80% approve of CEO

68% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

949 reviews
2.0
Jan 28, 2025

Ehhh

Recommend
CEO approval
Business Outlook

Pros

It is decent pay if you have no credentials..

Cons

No actual training. You train for 3 days on zoom with 10 other people and it’s not even training, just scenarios. They will call you 24/7 and wonder why you can’t make a sale. You receive violations after a month of employment without adequate training. No PTO and stuff accumulated until down the line. No work life balance. You work every weekend. Until 7pm.

avatar
The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for sharing your experience. We appreciate your feedback and understand how important proper training and work-life balance are to our team members. We’re always working to enhance our training programs to ensure employees feel prepared and supported in their roles. While our initial training is designed to provide real-world scenarios, we recognize that ongoing development is key to success. We’ve launched WeLeadU, our leadership and manager training program, and MentorU, a mentorship initiative, to provide continued support. Your feedback will help us refine these efforts. We also acknowledge the importance of work-life balance and are continuously looking for ways to improve scheduling flexibility while still meeting our clients' needs. If you have further insights on how we can improve, we encourage you to share them at t-roc.fyi/WeSupportU. We appreciate your time with us and wish you the best moving forward.
5.0
Jan 15, 2025

Flexibility and opportunity

Recommend
CEO approval
Business Outlook

Pros

As a brand ambassador, I have the flexibility to manage my schedule, allowing me to balance my professional commitments with quality time spent with my family. This role has given me incredible opportunities, such as representing one of our clients at CES 2025. Attending such a prestigious event was a unique experience, providing insights into the latest tech trends, and connecting with industry innovators. It’s been an amazing journey so far and I'm looking forward to growing both professionally and personally.

Cons

Compensation and benefits could be better.

3.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- For self-sufficient people, assembling for TROC is nice because you mostly work alone and rarely have to interface with store employees & managers unless you're checking in/out for the day, or you need something. - The work environment is pretty 'lax. Nobody will bat an eye if you listen to music, a podcast, or stream something in the background so long as you try to not be disruptive to others. - Should you have to travel for work, you will get a (modest, but at least it's something) reimbursement. - The more you build, the higher your bonus will be every paycheck.

Cons

The schedule comes out weekly. If your area is slow, or work isn't needed for whatever reason, you won't get any hours. No hours = no paycheck. There is also an off-season where most of the work you tend to get as an assembler grinds to a halt, so again, no work = no pay for a few months. - The higher-ups can tend to be boneheaded because they only care about the team's bottom line and your productivity. There's no guarantee that they know the day-to-day of an assembler and the gig is such a revolving door of people, that they can be very impersonal and hard to work for and with. - The way the bonuses are structured is idiotic. Because the hours can be so spotty, if you need to go through the government for any benefits (no judgment), it can get tedious. You could be hired full-time but may work 18 hours some weeks, and you could be making $X on paper, but with bonuses and reimbursements, your take-home is $Y, but the people you have to go through don't understand that.

avatar
The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback! We’re glad you appreciated the flexibility and independence of the role, as well as the opportunity to earn bonuses and receive travel reimbursement. We understand your concerns about scheduling inconsistencies and the seasonal nature of the work. These are areas we’re working to improve, and we value your input as we continue refining our processes. Your comments about leadership communication are important, and we’re addressing this through initiatives like WeLeadU, our manager training program aimed at fostering better understanding across roles. If you’d like to share more, please reach out via t-roc.fyi/WeSupportU. Thank you again for your contributions!
Viewing 64 - 66 of 949 Reviews

Glassdoor has 974 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.