The Revenue Optimization Companies (T-ROC) Wireless Sales Associate reviews

Training: There is little to no training. There was no proper training for employees to even try to retain knowledge. I was thrown out by myself there on my 3rd or 4th day and they expected me to make a sale with no information. I barely knew how to log into system or was not even given a t-shirt yet. No work-life balance: Could not take off for anything even if it was months in advance. Not enough people working there to rotate schedule or even get off for a day. Management: Every hour or even 30 minutes management messages in group chat about sales. If the store is dead, they do not care they just want a sell no matter how you sell it. This creates a hostile and toxic work environment. Management has no clue; they are sometimes no help. Manager does not prepare or demonstrate efficiently. The reginal management has most likely had not been there that long and was not given proper training either. This starts from the top to new hires. Environment: It was nice talking to customers in store. It can get annoying working with Walmart employees in electric department, and everyone is angry and asking for help and you are unable to help all while trying to sell phones. Efficiency: The company's setup is not very efficient. Should be a better way in 2023 to enter in customer's information. The system is repetitive and doesn't have many options to go back, compare plans, or even prices of phones customer are interested in.